Policies
Privacy Policy
1. The Guest acknowledges that the Guesthouse is required by law to collect and securely store their personal information, including details of accompanying family members and visitors, for the purpose of processing bookings and delivering services. This information will only be used to fulfill the obligations related to the booking.
2. If personal information is to be used for any purpose other than originally intended, the concerned party must provide explicit written consent before such processing takes place.
3. Both parties agree to adhere to all relevant data protection laws, including the Protection of Personal Information Act of 2013 ("POPIA"). By accepting these terms, the Guest consents to the Guesthouse collecting, storing, and using their personal information to provide the requested services.
4. The Guesthouse will comply with all applicable laws, regulations, and internal policies regarding the safeguarding, management, storage, processing, retention, and lawful disposal of personal data.
5. Personal information obtained through bookings will not be sold, offered for sale, transferred, or subjected to any form of encumbrance.
6. The Guesthouse does not retain or store credit card details.
7. Guests are responsible for providing complete and accurate information at the time of booking and must update their details if any changes occur. The Guesthouse will rely on the accuracy of the information provided.
8. Any concerns or complaints regarding the Privacy Policy can be directed to info@greystonesbeachhouse.co.za
9. In the event of a dispute, the issue must first be formally communicated in writing to the other party, allowing a response and resolution within 14 days from the date of notice. Legal proceedings may only be initiated if the dispute remains unresolved, except in cases requiring urgent legal intervention. The Parties agree to the jurisdiction of the High Court, Western Cape Division, Cape Town. Except as stated, the Guesthouse does not participate in alternative dispute resolution mechanisms.
From our guests...
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Your house is simply spectacular and none of us wanted to leave!
I wanted to let you know that your house is simply spectacular and none of us wanted to leave! Yolam is amazing and super sweet and helpful. We are already all talking about dates to come back to Greystones and maybe this time we will have some sun – although even in the rain we had an amazing time!
Tracey Knox, July 2024
Meadowridge, Cape Town
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This home is warm and cosy with beautiful views of the beach from the absolutely stunning garden
Our stay here was one of the bests stays ever! This home is warm and cosy with beautiful views of the beach from the absolutely stunning garden. The house is situated on the beach, we enjoyed lovely sunset walks. The home itself was short of nothing. The house manager Yolam was warm and friendly and assisted us with everything we requested. Our stay was perfect to say the least... Read this review
LeeAndra, July 2024
Sea Point, Cape Town
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This is by far the best place we've ever stayed in!
This is by far the best place we've ever stayed in. Absolutely beautiful views, everything you might need and more, close to all the local shops and restaurants. The place was serviced once a day by Yolam who is an absolute gem. He made sure there's a fire for us to lit every day, helped with anything we needed, and was just such a friendly face. We will definitely... Read this review
Elize Al Darmaki, June 2024
United Arab Emirates
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This is the BEST place by far that we have stayed at!
We are kite surfer and have been several times to Langebaan. This is the BEST place by far that we stayed at. It’s in front of the main beach spot, the house is well equipped and has a nice garden facing the beach.
Lilian , April 2024
Bakoven, Cape Town
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